General Terms and Conditions of Sale (CGV)
Important Note: The Chinese and English versions of these General Terms and Conditions of Sale (CGV) are unofficial translations provided for information purposes only. In the event of any discrepancy in interpretation, understanding, or dispute, the French version shall prevail and be recognized as the sole legally binding text.
All orders are deemed firm and final upon written acceptance of the quote by the Client. This acceptance implies full, complete, and unreserved adherence to these CGV.
I – CONTACT
The CHAMPS COCO sales team can be reached at +33 (0)9 52 95 72 60, Tuesday to Saturday,
from 12:00 PM to 8:00 PM, or by e-mail: contact@champscoco.com
Registered Office: 28 rue de Moscou, 75008 Paris, France.
II – PRODUCTS – PRICING
Prices are expressed in Euros excluding taxes (HT). The applicable VAT rate is specified on the quote. Unless otherwise stated, prices include standard delivery within the Île-de-France (IDF) region. Services outside of this zone are not offered. Visuals and photographs are for indicative purposes only and are not contractually binding.
III – HYGIENE, STORAGE, AND FOOD LIABILITY
Services are prepared and delivered in compliance with current health and safety regulations. Upon delivery, the responsibility for proper storage, handling, and consumption of the products rests with the Client. The Provider shall not be held liable for poor storage, failure to respect the cold chain, or unsuitable storage conditions after delivery.
Products are intended for consumption on the day of delivery. Any freezing or reuse of the products is strictly prohibited. In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts involving the supply of goods that are likely to deteriorate or expire rapidly. Consequently, no goods may be returned, exchanged, or refunded after the order has been validated.
IV – ORDERING, VALIDATION, AND MODIFICATION
The validation of the quote constitutes a firm and final order, subject to the collection of the full amount (100%) of the service cost. The order will only be considered definitively confirmed and the service engaged after the total payment indicated on the quotate has been cleared. Failure to receive full payment within the agreed timeframe entitles the Provider to cancel the order without the Client being able to claim any compensation.
The final headcount and any modification requests must be communicated in writing at least five (5) business days before the service date. This number will serve as the basis for final invoicing; no reduction in the number of guests after this deadline will result in a refund or price reduction.
In the event of cancellation less than five (5) business days before the scheduled date, the total amount paid will be retained by the Provider to cover incurred costs (raw materials, staff, and logistics), and no compensation may be claimed by the Client.
V – EVENT EXECUTION AND OVERTIME
The duration of the service is as specified in the quote. A grace period of 15 minutes is granted. Any overtime beyond this grace period will result in an additional charge of €100 excl. VAT per 30-minute increment started.
VI – LIABILITY AND DAMAGES
The Client is solely responsible for any material or bodily damage caused by themselves, their guests, or any person present at the event venue. In the event of damage, loss, or breakage of equipment belonging to the Provider, the Client agrees to reimburse its full replacement value.
VII – FORCE MAJEURE
The Provider shall not be held liable for the total or partial non-performance of its obligations in the event of Force Majeure (strikes, demonstrations, road closures, severe weather, etc.). Execution may be suspended or canceled without liability.
VIII – PERSONAL DATA
In accordance with GDPR regulations, the Client has the right to access, rectify, or delete their data by writing to: contact@champscoco.com.
IX – APPLICABLE LAW AND JURISDICTION
These CGV are governed by French law. Any dispute relating to their interpretation or execution shall fall under the exclusive jurisdiction of the courts within the jurisdiction of the Provider’s registered office (Paris).
X – BEVERAGES AND DEPOSIT
Unless otherwise stated in the quote, beverages are not included. A deposit may be required if the service involves reusable equipment or glassware, as specified in the quote.
XI – COMMERCIAL REFERENCES
Unless previously opposed in writing, the Provider is authorized to mention the Client's name and use photographs taken during the service for commercial communication and promotional purposes (website, social media, brochures).
☐ I have read the General Terms and Conditions of Sale and I accept them without reservation.
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